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FAQ

What is the best reason for you to choose us?

  • Well, Genericmedz is one of the best websites offering multiple benefits in one place. It offers you good discounts, authentic pills, the fastest delivery time, and lower shipping costs. We are happy to serve you and provide you with the best quality pills right at your address and doorstep.
  • You can come to our shop online and find a variety of pills for curing multiple disorders such as for curing erectile dysfunction, premature ejaculation, anti-cancer, hepatitis B, Hepatitis C, HIV, AIDS, acne, scabies, eczema, psoriasis, melasma, and so on.

Do you need to have your prescription while buying drugs from us?

  • Yes, all the brands of medicines sold through our website are prescription pills. you can buy them online but for this, you will need to have your doctor’s prescription.
  • You will have to manually scan the original copy of your doctor’s prescription and then upload a copy while purchasing medicines. we will thoroughly verify it with your order along with a few more formalities that will help you to buy drugs from us.

How long will it take for your drug package to arrive?

Generally, it will depend on the city, statye3, or country you live in. for domestic orders it will take around 7 days and for international, it will take around 15 days.

How to cancel orders?

We have the provision for you to cancel your order at any time. It can be done via your online portal or else you can call our customer service helpline to get it canceled. Remember that cancellation charges may apply according to various conditions.  

Can you track your order?

Yes, you can track your order through your online portal. You can check for all the details and updates regarding how and when your package is being shifted from each one of our facilities during its shipment phase.

How to get back your refund?

If you have made a refund then you will have to give complete bank account details. We will verify all the details and then proceed with the refund which may take some time.